I came to Kresky’s in need of at least new brake pads at the minimum. One positive note is that Kresky’s was able to service my car in a timely manner, which I appreciated. However after their inspection, I was recommended to replace my front brake pads, front rotors and front calipers for a price of $760!!! Due to Kresky’s estimated cost, I decided to only proceed with new brake pads and rotors. I was informed that I would receive NO warranty if I didn’t get the calipers replaced as they recommended. 1 week after my repair at Kresky’s, my brakes started squeaking again that continued for 1.5 months. I finally went to another mechanic who informed me that I needed new rotors again just 1.5 months after my repair at Kresky’s with no mentioning of new calipers. I told this mechanic about what I was advised to do while at Kresky’s and he took me back to look at my calipers/rotors/brakes to look for myself. After showing and explaining he said my calipers are in good condition and not the source of my problem. He also suggested that Kresky’s resurfaced my rotors, but he said there was no way they were replaced 1.5 months prior due to their wear. So unfortunately I had to pay for these services again after less than 2 months due to the poor service I received at Kresky’s!! One positive is that the services I recently had to pay for were SIGNIFICANTLY more affordable AND I received a 2 year warranty without getting my calipers replaced.
Megan, we regret that things turned out this way and that you had such a bad experience. We stand by Jim's assertion that you needed new calipers. Not replacing the calipers was why the brakes started squealing again, as predicted. We stand by our work with a Nation-wide, 3 year, 36,000 mile warranty, but we can't guaranty how a customer's decision to do only a partial repair will effect the life of that repair. As a family we have been doing this for more that 50 years, and Jim has been doing it at Kresky Auto Repair for more that 30 years. We tried to do what was right for you and we are sorry it turned out the way it did.
- Kresky Auto Repair & Electric